Terms of service

Terms of Service

Updated August 2026

Overview

This website is operated by SPKN | LIFE WEAR, a New Zealand-owned online clothing business. Throughout these Terms of Service, “we”, “us” and “our” refer to SPKN | LIFE WEAR.
NZBN 9429053414212

Throughout these Terms of Service, the words “we”, “us” and “our” refer to SPKN | LIFE WEAR.

SPKN | LIFE WEAR offers this website, including its information, content, features, products and services, to provide customers with an online shopping experience. Our online store is powered by Shopify.

By visiting our website, purchasing from us or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, you should not use our website or purchase our products.

Nothing in these terms is intended to exclude, restrict or modify your rights under the New Zealand Consumer Guarantees Act 1993, Fair Trading Act 1986 or any other rights that cannot legally be excluded.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or that you have permission from a parent or legal guardian.

You must not use our products, website or services for unlawful, fraudulent or unauthorised purposes. You must not transmit viruses, malicious code or any material that could harm the website or other users.

A breach of these terms may result in your access to our services being suspended or terminated.

2. Product Information

We aim to display our products, colours, designs, descriptions, sizing and images as accurately as possible.

Colours may appear slightly different depending on your device, screen settings, lighting or production process. Because our products are produced through print-on-demand partners, minor differences in print placement or appearance may occur.

These variations do not affect any rights you may have where a product is faulty, damaged, materially different from its description or otherwise fails to meet applicable consumer guarantees.

3. Products and Availability

Our products are made to order and may be available exclusively online.

We may change, discontinue or limit the availability of products at any time. Product availability is not guaranteed until an order has been accepted.

We reserve the right to limit the quantities of products available to any person, household, geographic region or jurisdiction where reasonably necessary.

4. Prices and Payments

Unless otherwise stated, prices displayed on our website are in New Zealand dollars (NZD).

Prices, promotions and product availability may change without notice. Changes will not affect orders that we have already accepted.

You agree to provide current, complete and accurate billing and payment information when placing an order.

Payment options offered at checkout may be provided by third-party payment providers and may be subject to their separate terms and eligibility requirements.

5. Orders

After placing an order, you should receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean it has been accepted.

We may cancel or refuse an order where:

  • Payment cannot be authorised

  • A product is unavailable

  • The order appears fraudulent or unauthorised

  • Incorrect pricing or product information was displayed

  • We cannot deliver to the address provided

  • The order breaches these Terms of Service

If we cancel an order after receiving payment, we will provide an appropriate refund to the original payment method.

Production may begin shortly after an order is placed. Changes and cancellations cannot be guaranteed once production has started.

6. Shipping and Delivery

Processing times, estimated delivery windows, tracking information and other delivery conditions are explained in our Shipping Policy, available through the footer of this website.

Delivery timeframes are estimates unless expressly stated otherwise. We will address lost, damaged, late or undelivered orders in accordance with our Shipping Policy and applicable consumer law.

Customers must provide an accurate and complete delivery address.

7. Returns and Refunds

Returns, exchanges, cancellations and refunds are handled according to our Refund Policy, available through the footer of this website.

Our made-to-order policy does not exclude or limit any remedy available under applicable consumer law where a product is faulty, damaged, misprinted, incorrect or significantly different from its description.

If a refund is approved for an order paid through a third-party payment provider, the refund will be processed through the applicable payment system and may be subject to that provider’s processing timeframes.

8. Accuracy of Website Information

We aim to keep the information on our website accurate and current. However, information may occasionally contain typing errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

Where legally permitted, we may correct errors and update information. If an error materially affects an order you have already placed, we will contact you and provide an appropriate solution.

9. Personal Information

Our collection, use and protection of personal information are governed by our Privacy Policy, available through the footer of this website.

By using our website, you acknowledge that information may be processed by Shopify and other service providers required to operate our store, fulfil orders and process payments.

10. Intellectual Property

Unless otherwise stated, the branding, written content, graphics, product designs, photographs and other original material displayed on this website belong to SPKN | LIFE WEAR or are used with permission.

You may use the website for personal, non-commercial shopping purposes. You must not reproduce, copy, distribute, sell, modify or commercially exploit our content without prior written permission.

11. Customer Reviews and Submissions

If you submit reviews, photographs, suggestions, feedback or other content, you confirm that:

  • You have the right to submit it

  • It is accurate and lawful

  • It does not infringe another person’s rights

  • It does not contain harmful, abusive or malicious material

You give us permission to display, reproduce and use submitted content for operating and promoting SPKN | LIFE WEAR, unless otherwise agreed.

We may remove content that violates these terms or applicable law.

12. Third-Party Services and Links

Our website may include services, applications or links provided by third parties, including Shopify, payment providers, delivery carriers and social media platforms.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party websites that we do not operate or control.

This does not limit our responsibilities as a retailer under applicable consumer law.

13. Prohibited Uses

You must not use our website or services:

  • For unlawful, misleading or fraudulent activity

  • To violate another person’s rights

  • To submit false information

  • To transmit viruses or malicious code

  • To collect or track another person’s information without authority

  • To interfere with the website’s security or operation

  • To copy or exploit website content without permission

We may suspend or terminate access where these restrictions are breached.

14. Disclaimer and Limitation of Liability

We do not guarantee that access to the website will always be uninterrupted, secure or error-free.

To the maximum extent permitted by law, SPKN | LIFE WEAR will not be liable for indirect or consequential losses resulting solely from the use or inability to use this website.

Nothing in this section excludes, restricts or modifies liability or customer rights that cannot legally be excluded under New Zealand law.

15. Indemnification

To the extent permitted by law, you agree to compensate SPKN | LIFE WEAR for reasonable losses resulting directly from your unlawful use of the website, deliberate violation of these terms or infringement of another person’s rights.

This section does not apply where the loss was caused by SPKN | LIFE WEAR or where imposing liability would be unlawful or unfair.

16. Severability

If any part of these Terms of Service is found to be unlawful, invalid or unenforceable, that part will be limited or removed only to the extent necessary. The remaining terms will continue to apply.

17. Termination

You may stop using our website at any time.

We may suspend or terminate access if you materially breach these terms or misuse our services. Any obligations arising before termination, including valid payment obligations and consumer rights, will continue to apply.

18. Changes to These Terms

We may update these Terms of Service when our business, services or legal obligations change.

The latest version will be published on this page with an updated revision date. Changes will apply from the date they are published and will not remove rights relating to orders placed before that date.

19. Governing Law

These Terms of Service are governed by the laws of New Zealand.

Any dispute will be handled under applicable New Zealand law, without limiting any rights available to customers under the laws that apply to them.

20. Contact Information

Questions about these Terms of Service can be sent to:

SPKN | LIFE WEAR
Email: spknlifewear@gmail.com
This website is operated by SPKN | LIFE WEAR, a New Zealand-owned online clothing brand.
NZBN 9429053414212